{
    "messages": [
        {
            "content": "Dear Customer,Please kindly be informed that your shipment with the above mentioned tracking number requires further information for Customs clearance purposes.Kindly review and complete the required details necessary for your delivery.Please refer to the attachment for comprehensive&nbsp;details. Note this document is protected with your AWB number as the password.Thank you.Best Regards,Feder Express Brokerage Sdn Bhd \nTerms &amp; Conditions | Privacy system\nShipment status may also be obtained from our Internet site in USA under&#8203; http:\/\/track.FedEx-usa.com&#8203; or Globally under&#8203; http:\/\/www.FedEx.com\/track Please do not reply to this email.This is an automated application used only for sending proactive notifications You are receiving this email because a notification is configured to receive notifications from ProView. \nIf you prefer not to receive future notification email of this type, click&#8203;&#8203; to unsubscribe.\n\n$$SYSTEM NOTE: The user provided general web links (http:\/\/track.FedEx-usa.com&#8203;, http:\/\/www.FedEx.com\/track). Use these for the Brand Website question. Do NOT assume they are Tech Packs unless explicitly stated by the user.$$",
            "role": "user"
        },
        {
            "content": "Thank you for reaching out. However, this email is strictly for processing new manufacturing requests. We are unable to assist with your inquiry. Best regards.",
            "role": "assistant"
        }
    ],
    "client_name": "FedEx Express",
    "language": "English",
    "context_type": "textile",
    "report_sent": false,
    "history_archive": [],
    "project_details": {
        "product": "Pending",
        "quantity": "Pending",
        "price": "Pending",
        "timeline": "Pending",
        "requests": "None",
        "brand_name": "Pending",
        "brand_website": "Not Specified",
        "country": "Pending",
        "phone": "Pending",
        "brand_type": "Brand",
        "client_name": "Pending"
    },
    "last_processed_uid": 118725,
    "retry_count": 0
}