{
    "messages": [
        {
            "content": "Hi Matilde\n\nThank you for your reply and information.\n\nWe are working on the tech packs at the moment so once I have those I will \nshare with you and maybe we can have a follow up call at that point?\n\nThanks\n\n\nGavan Costello\n\nCo Founder\n\nETHR\n\nPerformance Apparel\n\n\ud83c\udf10 ethrwear.com\n\n\u2709\ufe0f gavan@ethrwear.com \n\nFrom: Matilde Azevedo \nDate: Thursday, 3 September 2026 at 11:14\nTo: Gavan Costello \nSubject: Sustainable Clothing Development in Portugal\n\n\n\nHi Gavan ,\n\n\n\n\nThank you very much for your contact. It\u2019s a pleasure to meet you and learn \nmore about your collection.\n\n\n\n\nAbsolutarget is a fashion supplier based in Vila do Conde, Portugal, \nspecialized in the development and production of high-quality and \nsustainable fashion collections. Our company is divided into two \ndepartments: Portugal Textile, focused on clothing and home textiles, and \nPortugal Shoes, dedicated to footwear and accessories.\n\n\n\n\nWith over 20 years of experience, we have supported fashion brands, \nstartups, and influencers in bringing their collections to life. From \nconcept development to material sourcing, pattern making and sizing, \nsampling, production, quality control, packaging, and delivery, we manage \nevery stage of the process.\n\n\n\n\nDelivery Times\n\n\u2022 Sampling: 8 weeks\n\n\u2022 Production: 10-14 weeks after the order is placed\n\nPlease note that factories close for holidays 2\/3 weeks in August and 2 \nweeks in December. Delivery times may also be affected by certain \ncircumstances such as supplier delays or fabric defects.\n\n\n\n\nQuantities(MOQ)\n\nOur general MOQs are 200\u2013300 units per style, with a minimum of 100 units \nper color.\n\nIf you wish to develop only one style, the MOQ is 400 units per style.\n\nPlease let us know if these quantities are workable for you.\n\n\n\n\nFees\n\n\u2022 Development fee: Price depends on each style - it includes a prototype \n(manufacturing, sourcing of materials, pattern making and sizing, quality \ncheck for approval). The development fee will be communicated to the client \nonce we have all the information about the collection.\n\n\u2022 Adjustments* (confirmation sample, PPS, shipping samples, etc.): Double \nprice (for example, if the production price is 20\u20ac, it will be charged 40\u20ac).\n\n\u2022 Prints and embroideries: Please note that there is an additional initial \ncost for setting up local and digital prints, all-overs and embroideries.\n\n\u2022 Payment method for development: 50% in advance and 50% before shipping the \nprototypes.\n\n\u2022 Payment method for production: 50% in advance and 50% before shipping.\n\n* Adjustments will only be made after you place the final order, until the \nfinal result is achieved.\n\n\n\n\nShipping\n\nWhile we do not directly handle shipping, we collaborate with trusted \nlogistics partners (ex-works). We can provide competitive shipping quotes \nfrom our partners or share their contact details if preferred. Clients are \nalso welcome to arrange their own shipping or provide their courier account.\n\nPlease note that we operate strictly on an EXW (Ex Works) basis. This means \nthat once goods leave our factory, we are not responsible for any damage, \nloss, or delays during transport.\n\n\n\n\nNext Steps\n\nTo move forward with the project analysis, it is mandatory for us to \nreceive:\n\n*\nTechnical packs or physical samples for each style you wish to develop\n\n*\nQuantities per style and per color, in line with the MOQs mentioned above\n\n*\nYour target production deadline and confirmation if the timelines above are \nsuitable\n\n*\nYour production price per style, indicated separately for each style\n\nThank you again for your time.\n\nWe look forward to hearing from you.\n\n\n\n\nHave a lovely day!\n\n\n\n\n\n\n\nMatilde Azevedo\n\n\nCommercial Assistant\n\nPortugal Textile & Portugal Shoes\n\n\n\n\n\n\n  \n+351 91 508 51 06 \n\n\n  \nmatilde@portugaltextile.com \n\n\n  \nwww.portugaltextile.com  \nwww.portugalshoes.com \n\n\n  \nRua da Zona Industrial de Alto Pega n.\u00ba 105, loja F, 4480-761, Vila do \nConde - Portugal\n\n$$SYSTEM NOTE: The user provided general web links (www.portugaltextile.com, www.portugalshoes.com). Use these for the Brand Website question. Do NOT assume they are Tech Packs unless explicitly stated by the user.$$",
            "role": "user"
        },
        {
            "content": "Hello Gavan,\n\nThank you for your message. Once you have the Tech Packs ready, please feel free to share them with us. Regarding a follow-up call, at this initial stage, we do not schedule calls. Once we receive all the required details and our technical team approves your project, they will contact you directly to arrange a meeting.\n\nIn the meantime, please let me know if you have any questions or need further assistance.\n\nBest regards.",
            "role": "assistant"
        }
    ],
    "client_name": "Gavan Costello",
    "language": "English",
    "context_type": "shoes",
    "report_sent": false,
    "history_archive": [],
    "project_details": {
        "product": "Pending",
        "quantity": "Pending",
        "price": "Pending",
        "timeline": "Pending",
        "requests": "None",
        "brand_name": "ETHR",
        "brand_website": "Not Specified",
        "country": "Pending",
        "phone": "Pending",
        "brand_type": "Start up",
        "client_name": "Gavan Costello"
    },
    "last_processed_uid": 119303,
    "retry_count": 0
}