{
    "messages": [
        {
            "content": "Dear Production Team,\n\n\nMy name is Hannes, I=E2=80=99m the founder of a y2k brand called ACTERS, ba=\nsed in\nBerlin.\n\n\nI'm looking to produce a custom white slim fit tee for our upcoming drop\nand would like to request a sample before committing to a bulk order of\napproximately 50 units.\n\n\nProduct details:\n\n- Style: Slim tee, cropped fit\n\n- Color: White\n\n- Fabric: 100% cotton \/ jersey\n\n- Print: Front chest graphic, screen print (details + files to follow)\n\n- Quantity (bulk): ~50 units\n\n\nFor now, I'd like to understand:\n\n1. Is a bulk quantity of 50 units possible?\n\n2. What is your sample lead time and cost?\n\n3. Does the sample cost offset against the bulk order?\n\n\nThe tech pack is attached below.\n\n\nPlease let us know if you need further details.\n\nLooking forward to your reply.\n\n\nBest regards\n\n--=20\n*Hannes Becker*\nCEO & Founder\n\n\n\n*E-Mail Adresse: *hannes@acters.eu\n*Website: *www.acters.shop\n\n*TikTok: *https:\/\/www.tiktok.com\/@acters.eu\n*Instagram: *https:\/\/www.instagram.com\/acters.de\/\n\n$$SYSTEM NOTE: The user provided attached files (Techpack_Hug_Dealer_Tee_6a8ec461a3bc5.pdf). Treat these as the requested Tech Pack \/ files.$$\n\n$$SYSTEM NOTE: The user provided general web links (www.acters.shop, https:\/\/www.tiktok.com\/@acters.eu, https:\/\/www.instagram.com\/acters.de\/). Use these for the Brand Website question. Do NOT assume they are Tech Packs unless explicitly stated by the user.$$",
            "role": "user"
        },
        {
            "content": "Hello Hannes,\n\nThank you for contacting us and providing the Tech Pack for your slim fit tee.\n\nRegarding your questions:\n\n1. Unfortunately, a bulk quantity of 50 units is below our minimum order quantity for custom production. For T-Shirts, our minimum is strictly 200 units per style. If you are interested in producing at least this quantity, please let me know.\n\n2. The cost of a sample depends on the specific product and complexity of the design. The exact sample cost can only be confirmed after our team evaluates the Tech Pack. Our sample lead time is typically 6\u20138 weeks.\n\n3. The sample cost is not offset against the bulk order.\n\nIf you are able to meet the minimum order quantity, please let me know, and we can proceed with the next steps.\n\nBest regards.",
            "role": "assistant"
        },
        {
            "content": "Thanks for the fast reply!\n\nUnfortunately 200 MOQ is too much. Would it be possible to do less Quantity\nfor an upcharge?\nLet me know!\n\nBest regards\n\nAm Mi., 26. Aug. 2026 um 12:48 Uhr schrieb Matilde Azevedo <\ninfo@portugaltextile.com>:\n\n> Hello Hannes,\n>\n> Thank you for contacting us and providing the Tech Pack for your slim fit\n> tee.\n>\n> Regarding your questions:\n>\n> 1. Unfortunately, a bulk quantity of 50 units is below our minimum order\n> quantity for custom production. For T-Shirts, our minimum is strictly 200\n> units per style. If you are interested in producing at least this quantity,\n> please let me know.\n>\n> 2. The cost of a sample depends on the specific product and complexity of\n> the design. The exact sample cost can only be confirmed after our team\n> evaluates the Tech Pack. Our sample lead time is typically 6\u20138 weeks.\n>\n> 3. The sample cost is not offset against the bulk order.\n>\n> If you are able to meet the minimum order quantity, please let me know,\n> and we can proceed with the next steps.\n>\n> Best regards.\n>\n> Os melhores cumprimentos \/ Best regards,\n> Matilde Azevedo\n> Commercial Assistant\n> tel: +351 915 085 106 \n> email: matilde@portugaltextile.com\n> address: Rua da Zona Industrial de Alto de Pega 105 Loja F, 4480-761 Vila\n> do Conde\n> [image: Absolutarget]  [image: Portugal\n> Textile]  [image: Portugal Shoes]\n> \n> [image: Novo Projeto]\n>\n\n\n-- \n*Hannes Becker*\nCEO & Founder\n\n\n\n*E-Mail Adresse: *hannes@acters.eu\n*Website: *www.acters.shop\n\n*TikTok: *https:\/\/www.tiktok.com\/@acters.eu\n*Instagram: *https:\/\/www.instagram.com\/acters.de\/\n\n$$SYSTEM NOTE: The user provided general web links (www.acters.shop, https:\/\/www.tiktok.com\/@acters.eu, https:\/\/www.instagram.com\/acters.de\/). Use these for the Brand Website question. Do NOT assume they are Tech Packs unless explicitly stated by the user.$$",
            "role": "user"
        },
        {
            "content": "Hello Hannes,\n\nThank you for your understanding. Unfortunately, our minimum order quantities are non-negotiable, and we are unable to produce less than 200 units per style, even with an upcharge. \n\nFor smaller quantities of basic apparel like T-Shirts, you might consider exploring [www.privatelabelclothes.com](http:\/\/www.privatelabelclothes.com), which could be a suitable option for your needs.\n\nIf you have any other questions or if your requirements change, feel free to reach out.\n\nBest regards.",
            "role": "assistant"
        }
    ],
    "client_name": "Hannes Becker",
    "language": "English",
    "context_type": "textile",
    "report_sent": false,
    "history_archive": [],
    "project_details": {
        "product": "Pending",
        "quantity": "Pending",
        "price": "Pending",
        "timeline": "Pending",
        "requests": "None",
        "brand_name": "ACTERS",
        "brand_website": "Not Specified",
        "country": "Pending",
        "phone": "Pending",
        "brand_type": "Start up",
        "client_name": "Hannes Becker"
    },
    "last_processed_uid": 117255,
    "retry_count": 0
}