{
    "messages": [
        {
            "content": "Dear Matilde,\n\nThank you for the clear and detailed overview, this is much appreciated. \nNice to learn about Absolutarget.\n\nFor our current Phase 1 launch we're focusing specifically on woven terry \ntowels with a specialised towel manufacturer, so it isn't the right fit for \nnow. That said, we may develop sewn accessories (such as a branded canvas \ntote) at a later stage, where your expertise in make-up, prints and \nembroidery could be a good match. I will gladly keep your details on file \nand come back to you if that becomes relevant.\n\nThank you again for your time, and have a lovely evening.\n\nKind regards,\nTom van den Brand\nHendook\ninfo@hendook.com \n\nOp do 20 aug 2026 om 13:54 schreef Matilde Azevedo \n:\n\n\n\n\nHi Tom,\n\n\n\n\nThank you very much for your contact. It\u2019s a pleasure to meet you and learn \nmore about your collection.\n\n\n\n\nAbsolutarget is a fashion supplier based in Vila do Conde, Portugal, \nspecialized in the development and production of high-quality and \nsustainable fashion collections. Our company is divided into two \ndepartments: Portugal Textile, focused on clothing and home textiles, and \nPortugal Shoes, dedicated to footwear and accessories.\n\n\n\n\nWith over 20 years of experience, we have supported fashion brands, \nstartups, and influencers in bringing their collections to life. From \nconcept development to material sourcing, pattern making and sizing, \nsampling, production, quality control, packaging, and delivery, we manage \nevery stage of the process.\n\n\n\n\nDelivery Times\n\n\u2022 Sampling: 8 weeks\n\n\u2022 Production: 10-14 weeks after the order is placed\n\nPlease note that factories close for holidays 2\/3 weeks in August and 2 \nweeks in December. Delivery times may also be affected by certain \ncircumstances such as supplier delays or fabric defects.\n\n\n\n\nQuantities(MOQ)\n\nOur general MOQs are 200\u2013300 units per style, with a minimum of 100 units \nper color.\n\nIf you wish to develop only one style, the MOQ is 400 units per style.\n\nPlease let us know if these quantities are workable for you.\n\n\n\n\nFees\n\n\u2022 Development fee: Price depends on each style - it includes a prototype \n(manufacturing, sourcing of materials, pattern making and sizing, quality \ncheck for approval). The development fee will be communicated to the client \nonce we have all the information about the collection.\n\n\u2022 Adjustments* (confirmation sample, PPS, shipping samples, etc.): Double \nprice (for example, if the production price is 20\u20ac, it will be charged 40\u20ac).\n\n\u2022 Prints and embroideries: Please note that there is an additional initial \ncost for setting up local and digital prints, all-overs and embroideries.\n\n\u2022 Payment method for development: 50% in advance and 50% before shipping the \nprototypes.\n\n\u2022 Payment method for production: 50% in advance and 50% before shipping.\n\n* Adjustments will only be made after you place the final order, until the \nfinal result is achieved.\n\n\n\n\nShipping\n\nWhile we do not directly handle shipping, we collaborate with trusted \nlogistics partners (ex-works). We can provide competitive shipping quotes \nfrom our partners or share their contact details if preferred. Clients are \nalso welcome to arrange their own shipping or provide their courier account.\n\nPlease note that we operate strictly on an EXW (Ex Works) basis. This means \nthat once goods leave our factory, we are not responsible for any damage, \nloss, or delays during transport.\n\n\n\n\nNext Steps\n\nTo move forward with the project analysis, it is mandatory for us to \nreceive:\n\n*\nTechnical packs or physical samples for each style you wish to develop\n\n*\nQuantities per style and per color, in line with the MOQs mentioned above\n\n*\nYour target production deadline and confirmation if the timelines above are \nsuitable\n\n*\nYour production price per style, indicated separately for each style\n\nThank you again for your time.\n\nWe look forward to hearing from you.\n\n\n\n\nHave a lovely day!\n\n\n\n\n\n\n\nMatilde Azevedo\n\n\nCommercial Assistant\n\nPortugal Textile & Portugal Shoes\n\n\n  \n  +351 91 508 51 06  \nmatilde@portugaltextile.com \n\n  \nwww.portugaltextile.com  \nwww.portugalshoes.com \n\n  \nRua da Zona Industrial de Alto Pega n.\u00ba 105, loja F, 4480-761, Vila do \nConde - Portugal\n\n$$SYSTEM NOTE: The user provided general web links (www.portugaltextile.com, www.portugalshoes.com). Use these for the Brand Website question. Do NOT assume they are Tech Packs unless explicitly stated by the user.$$",
            "role": "user"
        },
        {
            "content": "Thank you for reaching out, Tom. I appreciate your interest and understanding. Please feel free to contact us if you decide to explore sewn accessories in the future. Have a wonderful evening!\n\nKind regards.",
            "role": "assistant"
        }
    ],
    "client_name": "Support Hendook",
    "language": "English",
    "context_type": "shoes",
    "report_sent": false,
    "history_archive": [],
    "project_details": {
        "product": "Pending",
        "quantity": "Pending",
        "price": "Pending",
        "timeline": "Pending",
        "requests": "None",
        "brand_name": "Hendook",
        "brand_website": "Not Specified",
        "country": "Pending",
        "phone": "Pending",
        "brand_type": "Brand",
        "client_name": "Tom van den Brand"
    },
    "last_processed_uid": 116710,
    "retry_count": 0
}